I was devastated and called my CU. Then called DirecTV and finally they agreed to recredit the bogus fees, but not the disputed amount. Plus I had to agree to renew the service (albeit at a basic rate which is still too much for me) before they would even recredit that much. I told them that was extortion, but of course they hide behind that contract.
I believe that this is SO wrong; they do not care a bit that they did this to an unemployed senior on very low social security. Just please think very carefully before signing up with this company (or any such company) and giving them your account number.
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